Brett Orlando

At first blush, you might think Brett Orlando is a bottom-line guy. His fierce get-the-job done attitude is as much a part of him as his native New York accent and infectious cheshire cat grin. But spend more than a moment with him and you’ll quickly realize what gets him out of bed in the morning goes well beyond the task at hand. Brett is driven by his desire to inspire those he works with—every single day.

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Kristie Robertson

Kristie will be the first to tell you that inspiration comes with variety. And it probably won’t surprise you that someone with a curator’s eye and skill set seeks that inspiration in her travels. Whether abroad or just down the street, Kristie is always paying attention. She puts a high value on what she can learn from the materials, cultures, and people surrounding her. Most especially those with a different point of view.


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Scott Simms

Growing up in the great wide open can teach you a thing or two. For Scott, the steady fresh air of his Alabama upbringing taught him the importance of slowing down, and appreciating the world around him. The essence of hospitality, he now helps others do the same, whether he’s making our team or our guests feel completely at ease.

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Liz Katz

Liz knows people. Her curiosity and patience have guided a lifelong study of their strengths, shortcomings and spirit. Part detective, part explorer, she understands the importance of experiencing other cultures and doing things differently. And she knows full well the value of hard work—that it’s a means, not an end, for defining what we love to do. 

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Kathi Lavine

Whether heading to Paris, France or Paris, Texas, Kathi adores adventure. Closer to home, alongside her daughter or friends, she explores museums, galleries and restaurants. Her love for travel explains why Kathi’s worked in hospitality for over 30 years. And her appreciation for numbers and new worlds explains why Monopoly (played as banker, naturally) will always be her favorite game. Kathi’s the perfect teammate to keep us growing—and playing by the rules.

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Heather Bartlett

From minding the books to backing our on-site accounting teams, this Gun Barrel City, TX native stays ready for anything. Placing a high value on kindness, she tackles challenges with a smile, and whether she’s wrangling expenses or shaping her two daughters into strong young women, Heather’s determination keeps her (and us) going. Her reward for a job well done? Napping like a pro, or dreaming by way of a good book.

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Chris Powers

Chris has loved computers since he was young. A father now himself, and a California-born, Hawaii-raised appreciator of French hospitality and culture, he also loves connecting with people. At Makeready, Chris wires up everything we need to keep our teams humming and to give our guests the best Wi-Fi possible. At home, he unplugs with family barbecues, music and his guitar—or by watching the Kansas City Chiefs do what they do best.  

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