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Posts in Leadership

Eric Gavin

Eric Gavin

Steady. Genuine. Endlessly people-first. Eric has always believed that great hospitality begins long before a guest checks in. It starts with the people creating the experience and making sure they feel seen, supported, and inspired to do their best work.

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LeadershipMicah KasmanJuly 15, 2026President

Ted Arps

Ted Arps

Thoughtful. Humble. Intentional. How does one measure “success”? It’s a question Ted has thought about often, since reading an Emerson poem of the same name on the side of a coffee cup at the hotel where he worked in his early twenties.

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LeadershipOlivia MingramJuly 14, 2026Chief Investment Management and Development Officer

Lou Lavaux

Lou Lavaux

Steady. Thoughtful. Built on trust. Lou has always believed the best leaders don't simply manage a business, they take care of it. They protect what matters, invest in people, and leave every place a little stronger than they found it.

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LeadershipMicah KasmanJuly 13, 2026Chief Financial Officer

Mikia Brown

Mikia Brown

Compassionate. Encouraging. Always in your corner. Mikia has never believed People & Culture is about policies or procedures. It's about people…their stories, their potential, and helping them become the very best version of themselves.

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LeadershipBenji PeckJuly 11, 2026VP of People & Culture

Riley Nail

Free-spirited. Wholehearted. Powered by something we all possess and should tap into more often: Perspective. Even with a creative vision in sharp focus, Riley sees the big picture, making him the perfect keeper of all Makeready brands.

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LeadershipBenji PeckJuly 8, 2026Vice President of Creative & Brand

William Bullens

William Bullens

Warm. Genuine. Relationship driven. Maybe it’s his Southern roots, or his abiding love of people. Either way, William is big on relationships. Being one of ten siblings, both biological and adopted, and all of whom he loves dearly, could have something to do with it, too.

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LeadershipBenji PeckJuly 6, 2026Vice President of Global Sales

Robert Melendez

Robert Melendez

Curious. Dependable. Always looking ahead. Robert believes the best technology is the kind you hardly notice. It works quietly in the background, creating the confidence and simplicity that allows people to focus on what matters most…people.

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LeadershipCaitlin BeveridgeJuly 5, 2026Vice President of IT