At our best we are nearly invisible, though ever-present and on-the-ready. For the mark of a craftsman can be found not only in what is seen, but often what remains unseen.
Through each and every project, we gain valuable experience that we carry forward. And though it may often remain unseen to guests, through this experience we gain momentum to continually better our craft.
Christine Magrann is a gardener. A garden takes care, it takes hard work and respect, and even if you get it just right, a garden takes time. It is not something that happens overnight, because the secret of the successful garden is not just what you put on the surface, it’s the work you put into the soil.
At first blush, you might think Brett Orlando is a bottom-line guy. His fierce get-the-job done attitude is as much a part of him as his native New York accent and infectious cheshire cat grin. But spend more than a moment with him and you’ll quickly realize what gets him out of bed in the morning goes well beyond the task at hand. Brett is driven by his desire to inspire those he works with—every single day.
Stay positive, and anything is possible. A perfect mantra, and Brian’s guiding force in all he does, not just for himself, but in leading others. While sales and marketing tend to be goal- and results-oriented, Brian’s personal goals include celebrating, teaching and inspiring his team every day.
Rebecca is a pioneer. An explorer. And a believer that good hospitality is inherent—that people either have it in them, or not. Having grown up in Saudi Arabia, traveled all over the United States, attended college in England and spent time with family in both the UK and Denmark, we believe she’s beyond qualified to make that call.
Comfort food comes in all forms, all rich with flavor. The best recipes are rich with historical and cultural significance, too—maybe even a few family secrets. Crab stew comes to mind when Wes Morton thinks of comfort food and of his own history.
Work hard. Stay humble. That is Frank in four words. Since the principle of simplicity has inspired his life’s work as a chef, we couldn’t help but try and boil down exactly what makes Frank so good at what he does. Dedication. Humility. And, a lot of practice.
At age 10, Christine found her creative soul in Greenwich Village. Growing up near New York City, Washington Square Park and Bleecker Bob’s Record Shop became hideaways she’d sneak to as often as possible, absorbing the street style, visually cataloguing ideas she could make her own. The cool, creative energy was magnetic.
Free-spirited. Wholehearted. Powered by something we all possess and should tap into more often: Perspective. Even with a creative vision in sharp focus, Riley sees the big picture, making him the perfect keeper of all Makeready brands.
Motorcycles, trucks, sailboats, snowboards… Simon Snellgrove has a passion for things that keep him moving and exploring the world. Coincidence? We think not. As our Director of Development, this California native is always on the go, bringing the right people and processes together to build yet another memorable Makeready experience. Did we mention he’s quite adept in the garage too?
A Dallas native, Krystal has an acute appreciation for detail. From the nuanced life and environments surrounding hoteliers to approaching her numbers-oriented job with precision, details inspire her to work with humility and love hospitality. Outside of work, bigger things matter most—her family of five and 22-year marriage are Krystal’s proudest achievements.
Chris has loved computers since he was young. A father now himself, and a California-born, Hawaii-raised appreciator of French hospitality and culture, he also loves connecting with people. At Makeready, Chris wires up everything we need to keep our teams humming and to give our guests the best Wi-Fi possible. At home, he unplugs with family barbecues, music and his guitar—or by watching the Kansas City Chiefs do what they do best.
Whether heading to Paris, France or Paris, Texas, Kathi adores adventure. Closer to home, alongside her daughter or friends, she explores museums, galleries and restaurants. Her love for travel explains why Kathi’s worked in hospitality for over 30 years. And her appreciation for numbers and new worlds explains why Monopoly (played as banker, naturally) will always be her favorite game. Kathi’s the perfect teammate to keep us growing—and playing by the rules.
Liz knows people. Her curiosity and patience have guided a lifelong study of their strengths, shortcomings and spirit. Part detective, part explorer, she understands the importance of experiencing other cultures and doing things differently. And she knows full well the value of hard work—that it’s a means, not an end, for defining what we love to do.