John sees how things work from the inside, out — whether it’s a two-way radio or the connections that keep our team up and running. His toolkit? Attention to detail, patience and perseverance. When this Austin native isn’t taking things apart, he disconnects from it all on a golf course, fishing dock, or by assembling something delicious for his wife, son and friends. The dream? Smoking a brisket in Bora Bora.